Real Feedback. Real Visits. Complete Insight.
The all-in-one CX platform for listening, analysing, and optimising customer experiences.
The smarter way to measure and improve your customers’ experience.
Live NPS
Feedback
A branded, multilingual NPS solution that captures customer feedback at the point of experience and includes after-service Close-The-Loop workflows.
In-Person
Evaluations
Our Global network of trusted ‘Scouts’ suited to your sector are briefed to capture genuine, in-the-moment customer experiences.
Detailed
Reports
Instant access to all approved evaluation results with the detail you need to take action.
Turn Insights
into Action
Receive personalised training suggestions that save you time and help focus on what truly matters.
CXscout brings real-world visibility into your customer journey.
Designed for omnichannel and the service sector.
